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Experience the Future of
Call Management
Your AI agent will let your customers speak naturally, interrupt, change topics - and always have a fantastic experience
Designed for Hospitality
Perfected for your Business
24/7 Availability
Never miss a customer intent opportunity again
Consistency
Handle every enquiry with precision
Cost Effective
Save up to 70% of operational costs
Power Success with AI keeping the Customer at its Core.
Our platform uses AI to handle everything - all automatically
Actions that accelerates growth
Our platform uses your POS, transactions, and inventory data to pinpoint and act on growth opportunities. It streamlines operations while boosting customer attraction and retention, driving your outlet's growth efficiently.
Go live in just 3 steps!
It's that simple
Quick Setup
Just reach out, and we'll set everything up for you. It’s fast and easy, with no headaches.
Teach your AI
Tell it what you need, and it will adjust to speak and work just like you would.
Launch
See the magic happen when your Formi Agent starts handling calls, saving you time and money right away.
Lumio, previously called Foenix, was a social media analytics company that helped brands like Audi, David Jones and Red Balloon source legitimate influencers for social media campaigns.
“We were essentially the Instagram police and called out fake influencers left, right and centre. It was fun and all, but there is only so many bikini chicks you can look at on Instagram before you start losing your mind.”
Dan, Co-founder and CEO of Lumio
“After this, we both took up golf on during the week and started eating fancy dinners at the local Country Club... Ha. This is not what happened at all. We suck at golf and love eating Guzman Y Gomez.”
Adam, Co-founder of Lumio
Adam decides to stay in Sydney and cut his teeth as a Product Designer with one of Sydney's leading design studios.
Whilst in Germany, Dan worked with with brands such as Daniel Wellington and BMW - Ja!
Adam worked with clients like Vodafone, TAFE NSW, Adobe and also won the 'Good Design Australia' award for his work on the Seatfrog website.
The name "Relume" is born.
relume
[ri-loom]
To relight or rekindle (a light, flame, etc.)
To do this they would have to build a company that would be profitable in its first year. Not the next Uber of *insert clever idea*.
“Relume was an opportunity for us to build a profitable business, not a startup that bleeds cash, whilst doing what we love to do. It also allows us to learn about all types of businesses and the problems they deal with. These are all opportunities that we could potentially solve for in the future. For now, our goal is simple, we want to build a kickass business which means we really want our customers and the Webflow community to succeed too.”
Dan, Co-founder of Relume
FAQs
Our system can manage all kinds of customer inquiries and make decisions based on the information provided during onboarding. You can also train the AI agent continuously after going live.
You'll have access to a dashboard on our app that shows where stakeholder action is required, the number of high-intent calls received, and follow-ups needed. You'll get a summary of overall conversations, so you won't need to worry about every single call.
Based on our detailed study, if you're spending Rs. 100 on your current setup, with Formi, you'll only spend Rs. 5.
- Most of the inquiries your telecallers handle are repetitive and basic.
- You miss opportunities during busy hours because your staff is overwhelmed.
- Customers call during times when there is no staff available.
- It's becoming difficult to train and monitor telecallers to ensure they are improving customer experience.
